Mobile phone

I sent my phone away to get the speaker repaired when its came back they have returned it to new status 400 numbers lost the lot gone

i now cant download to my photobucket which i could before

if anyone's a genius on the Motorola defy help

I'd complain for a start, other than that not a clue. How ruddy annoying x

it's like losing an arm Janey

I'd like to say I can imagine, but my phone barely rings anyway

400 numbers! I've got about 40, and I don't use them!! I doubt there is much you can do now. At least if you've lost your right arm you can relax a bit Xx

Hi Marty

Post the model number of the phone, and whether you had a memory card installed here. I will look into it for you.
Don't try adding anything such as contacts until you have exhausted all possibilities. It will overwrite any data there that is recoverable.

Unfortunately when any electronic item is sent for service, they usually return them to factory settings

It a motorolla Defy it has a memory card so i still all my photo's and songs, but i cant link it to my photobucket account i used to be able to upload my pics in the press of a button and i cant get he screen lock to work

Hi Marty, My hubby found this out. He is a bit of a techy with things like this but no expert

There are a couple of steps required to upload pictures.
If you have had a reset done on your phone, the motoblur account will need to be re-entered.
Instructions for setting an existing account (assuming you can remember the details) are here:
https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/43974

Look at step 2.

The support forums are here:
https://supportforums.motorola.com/index.jspa

Phone support is here:
http://www.motorola.com/Support/GB-EN/Consumer-Support/Mobile-Phones/DEFY_with_MOTOBLUR_GB-EN

As for the contacts, it may be possible to retrieve them with data recovery software and a USB sim card reader, but take a look at the motorola site to see if any of the data would have been synchronised with your account anywhere first.

Stop press............... He just found that your account is with google sync, so when you re enter the details, you may well get the contacts back.
Look at https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/55503/related/1 Hope this helps

Have you talked with the phone company to see if they can recover the data? They usually can.

Wow Kathy he know's more about my phone accounts than me really big thanks i'll have a play with it later or tomorrow i'm pretty useless so i'll be back

Marty wrote:Wow Kathy he know's more about my phone accounts than me really big thanks i'll have a play with it later or tomorrow i'm pretty useless so i'll be back

No worries mate. Let us know how you get on.

Got my phone almost sorted but cant download pics still i've downloaded the app for photobucket but it says no default email address how do i do that Kathy

Marty wrote:Got my phone almost sorted but cant download pics still i've downloaded the app for photobucket but it says no default email address how do i do that Kathy

OK Marty, leave it with me, will see what I can do. Will get back to you tomorrow with, hopefully, a remedy.

Cheers

Hi Marty. I think you need to read the link below to sort your mobile. Hope this works.


http://www.knowyourcell.com/motorola/motorola-defy/defy-guides/595981/how_to_set_up_pop3_and_imap_email_accounts_on_the_motorola_defy.html

Cheers i'll have a go at that tomorrow it might be easier if you and your hubby pop up for the weekend

Kathy massive thank you i've got my emails and photobucket back up and running couldn't have done it without you

Marty wrote:Kathy massive thank you i've got my emails and photobucket back up and running couldn't have done it without you

Didn't do anything really just pointed you in the right direction. No worries. Have fun. Need to see loads of pictures now, no excuses