Lola Managed to Break Her Harness!

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Post by jo garnett Tue Oct 01 2013, 20:50

Chloe pulls a bit (while doing pig impersonations...), Lola just get down to the ground and muscles it.......... I noticed today Lola's Ezydog harness was ripped halfway up the front chest bit. I've ordered her a new one, but at £37 I thought it might last longer then 6 months Crying or Very sad 
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Post by Sazzle Tue Oct 01 2013, 20:55

Yeah that doesn't sound very good! Daisy has one, with the chest plate and it seems pretty sturdy!
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Post by Guest Tue Oct 01 2013, 21:00

Give them a call, their customer service is really good I had a problem with Lily's collar and it was sorted bounce 

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Post by Guest Tue Oct 01 2013, 21:10

I'd ring them Jo, that doesn't sound good really Smile hopefully they'll sort it out for you.

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Post by janey Tue Oct 01 2013, 21:58

I don't use one but certainly worth sending an email Smile
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Post by Guest Wed Oct 02 2013, 00:04

Yikes! Might have been a manufacturing defect! Hopefully they'll send you a replacement! Smile

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Post by nicolene Iveson Wed Oct 02 2013, 05:00

We do not use a harnass but if my pup's collar was defective I'd let the manufacturers know.
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Post by Guest Wed Oct 02 2013, 05:33

oooppss! hope the manufacturer can sort it out for you!

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Post by Guest Wed Oct 02 2013, 06:00

That's why i don't like ezydog, to flimsy for my liking!

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Post by stella Wed Oct 02 2013, 06:54

i would have thought it should last more than 6 months Sad ,id give them a call hopefully they will replace it Smile 
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Post by Guest Wed Oct 02 2013, 09:02

I would be contacting them Jo, that doesn't seem too good.
Perhaps a faulty one? Big Grin 

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Post by Staffy lover Wed Oct 02 2013, 09:53

Sounds like a faultly one to me too. Give them a call or email them.
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Post by jo garnett Wed Oct 02 2013, 10:08

Thank you, I'll email them today, hadn't thought of that - silly of me. Maybe they'll ask me to send it back to them and send me a replacement (can always live in hope!)
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Post by Guest Wed Oct 02 2013, 10:15

jo garnett wrote:Thank you, I'll email them today, hadn't thought of that - silly of me. Maybe they'll ask me to send it back to them and send me a replacement (can always live in hope!)
They may ask you to send a pic of it to them. If they can't make a decision they will ask you to send it in to them biggrin They will replace it if it's a fault.

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Post by Guest Wed Oct 02 2013, 10:17

where did you pay £37 for an Ezydog harness ?? ours only cost about 17 03 18 or similar I dont want to s 

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Post by Kathy Wed Oct 02 2013, 11:13

Drop them an email, do you still have the receipt for it maybe send a copy of this along too as proof of purchase. Yes £37 sounds a lot for one of their harnesses, we only paid about £17.00 at Jolleys, it's only £20 at Amazon:

http://www.amazon.co.uk/EzyDog-Classic-Chest-Harness-Medium/dp/B002QA2TJ2/ref=sr_1_2?s=pet-supplies&ie=UTF8&qid=1380708748&sr=1-2&keywords=Ezydog+harness
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Post by Maria90 Wed Oct 02 2013, 13:46

Oh dear! Definitely notify them, hopefully they sought something for you!
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Post by jo garnett Wed Oct 02 2013, 17:14

I've sent them an email. We had the Convert harnesses as they looked a bit stronger (haha!!)
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Post by Guest Wed Oct 02 2013, 17:22

good luck Jo

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