today could not of been more stressful....

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Post by freyj4z Thu Aug 21 2014, 20:08

Loki was bleeding from his bum this morning, it was awful, rushed him to the vets he had to have fluid and xrays, which revealed an obstruction in the bowel, my insurance decided they didn't wanna cover it so I'm now £437 down.....he's back home resting but has to sleep in the kitchen because he's had laxatives....
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Post by Jenc Thu Aug 21 2014, 20:12

Oh poor Loki, how is he now? makes you wonder what is covered by our policies.  today could not of been more stressful.... 3198918699 from me & Katy
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Post by Guest Thu Aug 21 2014, 20:14

Oh no poor Loki, did they say what blocked it? I do hope he recovers soon Freya xxx

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Post by freyj4z Thu Aug 21 2014, 20:15

He's in the kitchen looking at me grumpy cause we are eating, I've gotta sleep downstairs tonight, because if he's sick he has to go straight back to the vets.....he was so desperate to come home!! They don't know yet, said it was organic matter, so they have put lubricant up there to brake it down
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Post by silver Thu Aug 21 2014, 20:20

Poor Loki, hope he makes a speedy recovery  Sad 
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Post by JStaff Thu Aug 21 2014, 22:45

Poor Loki I hope he is okay  today could not of been more stressful.... 3198918699  
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Post by Guest Fri Aug 22 2014, 05:58

Poor Loki, hope he's much better today x

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Post by ColinW Fri Aug 22 2014, 08:30

Aw wee soul  today could not of been more stressful.... 3198918699 
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Post by freyj4z Fri Aug 22 2014, 08:35

He's really bright, went for the most awful poo yesterday, but hasn't been today, so got to watch him make sure he goes, gotta give antibiotics as well at 11, he was so happy to see everyone yesterday. And he's gotta be on this special diet for 5 days!! Just gotta hope he passes this blockage
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Post by Rachel33 Fri Aug 22 2014, 09:30

Oh god Sad do you have any thoughts of what it could have been? Sounds horrendous hun!! Xx
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Post by Guest Fri Aug 22 2014, 10:19

Aww no poor Loki and poor mummy!! Surprised watch his bone content as this could be a factor xx

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Post by lovemystaffies Fri Aug 22 2014, 10:21

Poor Loki, hope he gets better soon; why did insurance co. not cover it ? Which company is it ? Maybe we'd like to not insure with them.
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Post by lovemystaffies Fri Aug 22 2014, 10:23

Poor Loki, hope he gets better soon; why did insurance co. not cover it ? Which company is it ? Maybe we'd like to not insure with them.
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Post by freyj4z Fri Aug 22 2014, 10:51

We think it's that pigs toe that he gobbled down, I've changed my order with the dogs butcher and taken off any whole bones, and we are just gonna use mince for the time being until his tummy goes back to normal, it was awful, he's been to the toilet this morning, still diarrhoea but no blood, he looked like he was struggling a bit to go, so I think he might be passing the blockage now!! I must of looked mad yesterday sobbing outside waitrose...aha xx
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Post by freyj4z Fri Aug 22 2014, 10:52

Oh it was pet plan!!! Believe it or not,
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Post by Rachel33 Fri Aug 22 2014, 11:34

Aw no, least he doesn't need an op as it should pass on it's own. Yeah just add ground up bone until he gets more experienced with raw. Must have been so scary for you though hun! I was with pet plan but didn't get on with them, with animal friends now and they've been great so far and half the price xx
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Post by Niffer Fri Aug 22 2014, 13:31

Poor Loki - hope he hurrys up and passes whatever it is safely - poor lad.

I was with E&L Insurance - they're awful to deal with. When Bree had her cancer they wouldn't pay out for months, then only paid a 3rd of the bill.

I'm now with Argos of all things lol.....& I made sure I read the small print !
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Post by lovemystaffies Fri Aug 22 2014, 14:04

I can only say good things about Tesco. Murphy had several serious ops and investigations during his last few years and Tesco always paid out to the maximum under the policy. Good luck Loki
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Post by suzieJ Fri Aug 22 2014, 15:03

"OH" I hope he is ok, bless him xx
We are with Tesco for both our dogs, I haven't had to put in a claim myself yet but i have had some good report back that they are good.
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Post by freyj4z Fri Aug 22 2014, 15:25

Well luckily I had just taken put tesco insurance and they have been brilliant, sent me out a claim form!!! My vets won't deal with them directly...(because they get money from pet plan)

it was so scary when he squatted down and all that came out was blood I scooped him up and ran to the vets with him, I've ordered chicken minces with 25% ground bone in. Because I don't want to change him from raw as he loves it!!

So scary, thank you everyone for all your kind words, loki is currently being a rascal and chewing everything in sight!!! Naughty puppy such a greedy guts

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Post by Kathy Fri Aug 22 2014, 15:49

Did you get any kind of explaination as to why Pet Plan would not pay out, or is it just that they wouldn't cover for this type of condition ?
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Post by Niffer Fri Aug 22 2014, 15:51

suzieJ wrote:"OH" I hope he is ok, bless him xx  
We are with Tesco for both our dogs, I haven't had to put in a claim myself yet but i have had some good report back that they are good.

I was with Tesco years ago - yes they're good - well they were then anyways  Smile 
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Post by freyj4z Fri Aug 22 2014, 15:52

They said because he had a similar thing with the onion gravy they wouldn't cover it...oh and he pulled a muscle in his leg but didn't need to see the vet, but because I didn't tell the insurance people (which I didn't think I had to because he didn't see the vet) they wouldn't cover it....I have cancelled my policy with them.

Now I may have to find a vet that will deal with tesco directly now
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Post by Rachel33 Fri Aug 22 2014, 16:23

Which vet are you with hun?
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Post by freyj4z Fri Aug 22 2014, 18:32

I'm with polsole veterinary clinic on park road, I'm thinking of changing to Beaumont in Pinhoe but I havent checked it out yet,

My vets won't deal directly with tesco, and I can't afford to keep paying out lump sums of money.

I feel bad because they have been pretty good!!
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Post by Sazzle Fri Aug 22 2014, 20:09

Oh no poor Loki, hope he recovers quickly xxxx
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Post by Rachel33 Fri Aug 22 2014, 20:24

Don't know which are you're in but I used to be with Faye at St David's Vets (Right next to St David's train station) in Exeter and she was also the RSPCA vet, experienced, fair and level headed lady. Would recommend to anyone! Did have a poor experience with one of the other vets who was scared of Bis and cr*p at handling, so always asked for Faye, but she's brilliant xx
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Post by freyj4z Fri Aug 22 2014, 20:57

That's cool someone else I see on my walks regularly goes to st Davids, I was just a bit stressed out with the money side, my vets had a new vet and he was Russian and his English wasn't brilliant, so I found it really hard to talk to him.

They were really funny about payment...stressed me out a bit
They first gave me a quote of £2500....
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Post by Rachel33 Fri Aug 22 2014, 21:42

Payment is generally the same with most vets.. You really do never see a poor one!! But my vet, Duncan, will only see you if he really feels it's required. The bills are still expensive, but you get your money's worth. It's worth calling and asking if they will deal with the insurance company directly Smile
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Post by freyj4z Fri Aug 22 2014, 21:45

Yeah Beaumont will if it's over £250 I'll ring.st Davids on Tuesday, and see if they will deal with them direct,

I do feel a bit like with my vet they will call you in for any old little thing.
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Post by lovemystaffies Sat Aug 23 2014, 10:05

Most vets will let you pay by instalments if you ask and you could pay it up with the insurance when you get it
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Post by freyj4z Sat Aug 23 2014, 11:57

My vets has a strict no installment policy
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Post by lovemystaffies Sat Aug 23 2014, 12:48

Uncaring !
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Post by Nalabala Thu Aug 28 2014, 07:28

Sorry to hear. The poor thing. I know it's been a few days now, but I hope he is doing better. I've been told, although it doesn't add any real nutritional value, that adding white rice to a meal aids digestion (has helped my pup) so maybe try that?

Otherwise, my only other comment is, how awful regarding the insurance. Was the gravy incident prior to having insurance? If not, surely it would be covered. With my insurance it's only regarded pre existing if it occurred or showed signs before taking the insurance out with the company.
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Post by freyj4z Thu Aug 28 2014, 08:25

He is alot better now thank you, 

No I had insurance with him. But they are saying it's the same condition. (which it obviously isn't)
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Post by fay_elizabeth Thu Aug 28 2014, 12:46

Oh my gosh, sounds very stressful. Well done you for getting him straight to the vets, loki is lucky to have such a watchful mum!

I wish him a swift recovery and hope you can get some money from the insurance too!
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Post by freyj4z Thu Aug 28 2014, 12:56

Thank you!! He's all OK now!! Being a little monkey as usual, he's spread out right under the bed fast asleep!!! Lovely life ahaha
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Post by Nalabala Thu Aug 28 2014, 13:10

Great news!
Sucks regarding the insurance. But as much as the $ hurt, it's most important that he is ok!
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Post by flowerbud Thu Aug 28 2014, 20:17

Glad he is all better. How did the insurance know he pulled a muscle if you didn't take him to the vets for it Freya?
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Post by Bane Thu Aug 28 2014, 21:40

Poor little guy, glad to hear that he is back to his usual self! Trotters are pretty hefty with bone content so you may just need to work up to these.

What insurance plan do you have with Pet Plan, is it a lifetime? We were always under the impression that they were the best, and I don't understand why they won't pay again for the "same condition"?
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Post by Nalabala Fri Aug 29 2014, 00:39

Bane wrote:What insurance plan do you have with Pet Plan, is it a lifetime? We were always under the impression that they were the best, and I don't understand why they won't pay again for the "same condition"?
That's what I thought also. I know they don't cover pre existing (as in before getting insurance) but it's ridiculous to think they wont pay out the same thing twice. Our insurance has paid out 3 different incidences (first one 1 night, next 2 nights, next 7 nights, in hospital) all related.
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Post by Bane Fri Aug 29 2014, 20:56

Same here, we are with Argos and when we were going through all the skin issues with Bane we must have been to the vets about 5 times all skin related and they paid each time no problem, and will do for the rest of his life if we stick with them (from what I understand of our policy)
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Post by Niffer Sat Aug 30 2014, 10:19

Bane wrote:Same here, we are with Argos and when we were going through all the skin issues with Bane we must have been to the vets about 5 times all skin related and they paid each time no problem, and will do for the rest of his life if we stick with them (from what I understand of our policy)

That's good to know. I changed to Argos Insurance from E&L and god willing not had to use them yet. I've heard good reports about them.
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