that told them!

just had a massive row with my bike insurance company
i've used them for 12 years never claimed and always paid up on time,this year i just wont have the time to get out on my bike so decided not to renew my policy,had a reminder over a month a go and then another letter came today asking me to contact them,so i phoned them up to tell them only to be told i would have to pay them £50.00 pound ,i work for Suzuki selling bikes so i gave them a right mouth full and asked to speak to some one higher up,after waiting 15 minutes on the phone(by now im well cross) i asked if they thought leaving a customer on the phone for 15 mins was good customer serve then blagged a load of rubbish to them,when i finally came up for air the guy said sorry and that i would'nt be getting the 50 pound fee,result!!just goes to show you got to stand up to these insurance companies >

Nice one you gave them a good telling off and it worked

i was so cross,bet they make so much money from people that just back down and pay up

Well done you!

Managed to get a better phone/internet bundle yesterday (second in 2 months) by sticking by my guns

Nice one. Only problem is the phone call cost you £45

Great news, and yes I agree if you stand up for your self you get further

they all fold when challenged or faced with a cancellation , just shows the high margin they have built in t robbing &*******s

Go you!