Who to phone when the TV signals not working?

TV works fine in the bedroom, but turned the 1 on in the lounge and it can't find any channels and says check the antenna connection!? (Freeveiw so no provider to call), have swapped boxes from bedroom to lounge, still works in bedroom, lounge says the same! help!!

Is it on a splitter or separate outputs from an aerial amplifier ??

have u try turning it in again?

Is there an aerial cable from the outlet on the wall to the box ?? you could swap the 2 cables around

A what what and what, Dave I haven't a clue, I live in apartments, all I know is the arial plugs in seperate for the bedroom and lounge

I have swapped the arial things over, still works in the bedroom but not lounge

have you try to retuning it in again?

they always sending update on freeview and you have to re tune them in

Mate have retuned it about 100% in the past hour, why would it just go down fine last nite, not the box as I swapped them over, just not sure who I should call!

so you've swapped the aerial cables over to the 2 freeview boxes ?

You've swapped the 2 freeview boxes over and they both work upstairs ?? working one doesn't work downstairs then it has to be an aerial problem (assuming you have tried to retune ?) Do you rent , then I imagine it would be your landlords problem , if not then next step would be an aerial engineer to check your connections.

Sometimes like in my house the main aerial feeds a n amplifier for the signal and then the individual cables (for lounge ,. bedroom etc) would be plugged into that hence my question, if that was the case then the failure could be there ??

get your yellow pages out look for arial installer

could it be the tv?

could take the upstairs TV (working) downstairs and test it

Deffo not the tv, so who to call?

if you are renting then the Landlord first , if not then an aerial engineer

can't afford to call someone out

seems a bit strange that it just failed overnight , you sure you've checked the cables between the wall and the FV box

http://www.amazon.co.uk/August-DTA230-Freeview-Aerial-Television/dp/B004QAJ7ZE/ref=sr_1_4?ie=UTF8&qid=1355943656&sr=8-4

goto a shop ^^^ buy something like that for the time being till you can afford someone to come out, my sister got someone in to fit all her bedroom that cost like £120 but you live down south it could cost more

Thanks Steve, already tried a portable thingy, don't think my signals good enough, and yes fine last nothing today what a great few months I've had

is your port thing in the wall?

If thats the ariel thing then yes

have a look inside and see if anything is loose, can you see your ariel as the wind move it?

No outside arial, just indoors I'm the bottom level of 4

something is loose or the ariel it self as move..

i don't think it will cost a lot of money ask around your friends to ask if they know anybody

what you can do is find a tv shop and buy a long cable so you can plug it in your bedroom port till you can get someone in

janey wrote:

If thats the ariel thing then yes

you any good with a screwdriver ?? you could take the aerial socket off the wall and see if the connections are ok, do you know how to put an aerial plug on (like what goes in the backl of the TV)

So you have the outer plastic (brown , black or white) then inside that you have a copper braid, then inside that normally a whit plastic tube and in the very centre a solid core.

Have a look at the socket itself , is there anything loose when you look from the outside (it may have broken and need replacing) then take the 2 screws out of the socket holding it to the wall , there will be a pin in the middle with a screw in , the centre solid core of the cable should be secure in there and not touching anything else, and the copper braid of the cable should be held securely by a clamp over it (this clamp will be on a bigger metal plate to make contact) most important are that the 2 are both connected and the outer and inner not touching , I will see if I can find you a pic online

back of aerial socket should look a bit like this

sorry I couldnt find a bigger picture

and the cable should look a bit like this

with the centre core showing as it connects in the middle pin on the back of the coax socket

If you can do the filter on the washing machine you can check this

Thanks Dave, just undone it all and you can't see anything



The channels in the bedroom are wrong also only just noticed

retune your bedroom one and see if it fine

I'm scared I will loose it

if that all mess up too then it's your arial at top you need to get someone our or can you get up there?

you've got a posh one , can't afford them has it got satellite and tv in one point ??

If your TV in the bedroom is wrong too it's either a need to retune or prob with the aerial, may be the freeview box in the bedroom is just better at getting a weaker signal than the one downstairs, I've had that before with some of the cheaper ones.

Normally you would get maybe the BBC channels and the 1 ITV and not get the rest if the signal is bad.

Can you get a full picture of the back of the box (a top view as you have it now)

Good luck Janey - I can't help I'm afraid as I don't have Freeview, but I understand your frustration. I have gone through a similar thing for 4 WEEKS with Talktalk to get my broadband working reliably (if at all) and after loads of crap and inaction from them it turned out I needed an outside wire replacing and a new phone socket fitted, which BT did God bless them.

I wish you luck .....

janey go and get a TV indoor arials booster it may help but you may not get prefect picture

I now have a few channels in the lounge, and a few in the bedroom!

If I don't laugh I'll cry!

get a booster janey till you can get someone in

^^ something like that, goto a good tv shop for it dont but something cheap i think you be able to pick something like £20

Thanks, if its still the same tomorrow I will.

Kinda wishing that the going to sleep Fairy will have sorted it in the morning!

it may re tune it in the morning to see if it work, i think it's your arials to many birds been using it >

Just an update , so the fairy didn't help, I bought a booster thing and it didn't help, soooo I decided to get a cable that was long enough to attach to the bedroom arial point to the lounge arial, and hey presto, I have tv in the lounge, and also a bleedin great wire running through also! So I neatened it up and bought a rug to hide it!

Before






After





Not perfect but will do me till next year

Well done Janey! It's wonderful what we non-tekkie wimmin can do isn't it.

nice one, nothing worse than no tv to snore to on christmas day . I know this is too late but did you look to see if Moo had chewed the wire anywhere? i only ask because Cassie chewed my broadband cable

are you using the booster aswell?

Moo isn't a chewer thank god, otherwise she would be having a field day tomorrow when I'm at work new rug/exposed wire!

Nope I took the booster back, for some reason the arial point doesn't work in the lounge, very annoying!

Rather chuffed with myself!

it may need a new wire

Sorry Nick but we cannot do PM on this forum. Please send an email to Steve he can then forward the info to Janey.

http://staffy-bull-terrier.co.uk/Contact.php

Cheers Nick, I haven't access to my neigbours, and as far as I am aware they all have sky! My next point of call was to call the management company, but it has just been taken over by the residents themselves so once again, not sure who to call, hay ho it will suffice until next year, If you don't mind I will remember this post and if I need a hand I will defo be in touch

Thanks Xx

Ok so most of that doesn't make sense lol, the only channels I could get in the lounge where BBC channels, alternatively in the bedroom I could only get everything but BBC!

Now using the bedroom socket in the lounge I get all channels, but in the bedroom I can't get BBC!

Yes you are completely right about the socket though!