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Post by Inez Maria on Wed Dec 10 2014, 19:10

Who knows about computers, I cant seem to get pics off galleries or photos wanted to save to my desktop! just says file format does not match or something like that. I usually right click on pic then save image to desktop but its driving me round the bloody bend now as am running out of pics to put on fb page! ny help would be appreciated thanks xx


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Post by Kathy on Wed Dec 10 2014, 19:17

Do you have the option to change the format the file is saved in eg: JPEg JFIf ? if you are ever given the option to change it then use the JPEG option for images.
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Post by Inez Maria on Wed Dec 10 2014, 19:19

I dont know Kathy how do I find out that?


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Post by -Ian- on Wed Dec 10 2014, 19:22

It should ask you when the save box appears Inez


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Post by Inez Maria on Wed Dec 10 2014, 19:25

Its only saying all files ......


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Post by -Ian- on Wed Dec 10 2014, 19:33

All files what ?


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Post by Inez Maria on Wed Dec 10 2014, 19:42

just the code for the pic and box underneath where usually says jpeg is blank click and an option only all files


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Post by ColinW on Wed Dec 10 2014, 19:53

Check settings pal or try downloading another image viewer see if that works. Google chrome you use, try another browser.

http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/my-computer-wont-save-a-pictures-off-the-internet/66ca9cee-9728-4a12-ac78-ce36287ba5a9
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Post by -Ian- on Wed Dec 10 2014, 19:57

Sorry had to jump in the shower as off out any second.

Try the link Colin posted. I had to use Chrome as it wouldn't work on my PC.

Failing that we can try and work it out tomorrow if you want Poppet.


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Post by Inez Maria on Wed Dec 10 2014, 20:05

My heads huting now! gone onto link Col but cant even find where to click tools give up now


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Post by ColinW on Wed Dec 10 2014, 20:22

Inez check your java is ok at do i have java.
https://java.com/en/download/index.jsp
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Post by Inez Maria on Wed Dec 10 2014, 20:27

Thanks both trying link now xx


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Post by ColinW on Thu Dec 11 2014, 14:55

Well? All else fails try remember when it last worked ok and do system restore. confused
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Post by Inez Maria on Thu Dec 11 2014, 17:04

Tried it all has let me copy a few but then it stops! will have to have a word with dad in law Crying or Very sad


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Post by ColinW on Thu Dec 11 2014, 17:30

letting you copy a few hmm might just be a glitch, try a virus scan just in case.
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Post by Inez Maria on Thu Dec 11 2014, 19:34

Will do Col Smile


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Post by -Ian- on Thu Dec 11 2014, 19:48

So you've been able to save some now ?


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Post by Inez Maria on Thu Dec 11 2014, 20:03

Yes Ian more than previous days


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Post by Mia05 on Thu Dec 11 2014, 20:07

pcs maybe needing a clean hen theres a free program called c cleaner and another program called malwarebytes theres also another called regcure that will clean your registry.


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