sports direct

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Post by ColinW Thu Jun 11 2015, 17:42

Website said get a delivery to store and you get £5 voucher to spend in store so i ordered something. Its 10 miles from my house and needed 2 buses and its hot.
So went to pick up parcel and after a few mins the parcel arrived but the assistant a prob with the computer system meant i couldn't have the parcel as she cant get on the app and could i come back another day ans i said no i live miles away and costs small fortune on bus and mind my parcel was sitting on counter all paid for with correct id and email saying parcel was there, so she called supervisor over and after about 20 mins doing f knows what said i had 2 options and this is just great applause i can have parcel today but no voucher cause i will have left shop and cant claim it another time or i can have voucher but can't have my parcel till another day but not both at same time i mean wtf ??????
By this time i was getting really peeved off and said thats not right, then smarmy super said its not my fault take it or leave it and i said well you work for sports direct so its your fault as well and i won't be back, he said again not my fault no apology or nothing, so i left and muttered effin rip off and just when i was at the door he said to the other assistant 'mind your language ha ha' so i stormed back in and said what the f did to just say to him and to cut a long story short i ended up having a maddy that resulted in security escorting me out and banning me angry angry angry ps i took the parcel option.

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Post by AussieStaff Thu Jun 11 2015, 19:15

Oh.My.God!!!!! Idiots!!!
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Post by Inez Maria Thu Jun 11 2015, 20:24

Numpties! no doubt young whipper snappers! angry
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Post by Jenc Thu Jun 11 2015, 20:26

God how I hate shop staff, that's why I don't go shopping Laughing
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Post by ColinW Fri Jun 12 2015, 07:21

Not proud that i lost it but can't stand people who make sarcastic comments behind your back. They told me to stop swearing again so i shouted every swear i know at them, immature i know.
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Post by Jenc Fri Jun 12 2015, 07:56

Was a bit Col Laughing
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Post by Mia05 Fri Jun 12 2015, 09:20

Aww col some folk customer service is dead in a lot of shops id have been like a woman on a mission this type of thing really pees me off
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Post by -Ian- Fri Jun 12 2015, 22:53

Bloody stupid "Computer says No" !!!... Where did common sense go ?

How to lose customers should be part of their training.
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Post by ColinW Sat Jun 13 2015, 08:04

I'm like an xrated Victor Meldrew at times.
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Post by Mia05 Sat Jun 13 2015, 09:02

im more like jack from still game Laughing than victor meldrew
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Post by Dogface Sun Jun 14 2015, 20:57

Aside from the local butchers and emergency calls to the corner shop I haven't visited an actual store for at least a decade. That's part of the reason why. If I had to deal with idiots like that I'd be on the news.
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