Brasher Boots

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Post by Kathy Mon Nov 25 2013, 12:43

I bought a pair of Brasher boots from Go Outdoors back in May this year. I was cleaning them yesterday and noticed a small crack had started to appear in the leather on the top of the toe part of the left boot. Took them back to Go Outdoors this morning and they will be sending them back to Brasher for testing. I know this leaves me bootless for potentially a couple of weeks but thankfully I do have a spare pair of walking boots under the bed.

I will you know how I get on when I hear back Brasher and Go Outdoors to review their customer service.
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Post by Guest Mon Nov 25 2013, 12:50

I've just had to google Brasher boots, at that price I hope they give you a new pair! I bet the old ones were nice and worn in biggrin 

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Post by Guest Mon Nov 25 2013, 12:54

Brasher are one of the best walking boot makers IMO so they should replace them no questions asked! Hope it's sorted soon Kathy.

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Post by Kathy Mon Nov 25 2013, 12:58

That's just what my hubby said, they should replace them really and I'm sure they will, they are the pair in the link below. Not exactly a cheap pair of boots anyways:

http://www.gooutdoors.co.uk/supalite-ii-gtx-womens-p155777
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Post by Kathy Tue Dec 03 2013, 13:48

Got a phone call this morning from Go Outdoors to say that Brasher had replaced my walking boots free of charge.

It was last Monday I took them in so a week to test then replace, not too bad.
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Post by Guest Tue Dec 03 2013, 16:04

That's fab news Kathy, swift reply too thumbs up

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Post by cesca1 Mon Dec 09 2013, 00:34

I'm getting a pair of these for my birthday! ! Good to hear they were replaced Smile
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Post by Guest Mon Dec 09 2013, 04:17

There really good quality too Smile

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Post by Kathy Mon Dec 09 2013, 08:47

The most comfortable things I have ever put on my feet and would have no hesitation in buying another pair. Check net for a good price though, I found a cheaper price than Go Outdoors and they did a price match and then less 10% of this price.
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Post by cesca1 Mon Dec 09 2013, 18:06

Can't wait to get them Smile Thanks for the advice Kathy def worth knowing!
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Post by Ruby Sparks Thu Dec 12 2013, 14:08

I need good walking boots.I hate when my socks get wet in winter. cold 
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Post by Guest Thu Dec 12 2013, 14:13

These would be a really good buy Smile

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Post by Kathy Thu Dec 12 2013, 14:19

I would also recommend using the Brasher boot conditioning cream to keep your boots in really good condition. Just rub a little on the boots, I found it best to leave it on rather than try to polish it off and have shiny boots. I haven't had wet feet since wearing these boots for the first time in May. Nothing worse than soggy socks:

http://www.amazon.co.uk/Brasher-Conditioning-Cream-Kit-Brown/dp/B000QW3OFU/ref=sr_1_3?s=shoes&ie=UTF8&qid=1386857789&sr=1-3&keywords=brashers+boots

Check for a good price on line, you may this cheaper too.
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Post by cesca1 Sun Dec 22 2013, 19:32

Boots are fantastic Smile
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Post by Guest Mon Dec 23 2013, 14:14

Nice boots Kathy glad they replaced them for you  Big Grin

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Post by stella Mon Dec 23 2013, 14:22

mmm might have to ask santa for a pair!glad they replaced them Kathy  Smile 
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Post by polly and jed Mon Dec 30 2013, 00:39

glad i looked at your link, i thought they must be boots you buy for your dog  Blushing 
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Post by Staffy lover Mon Jan 06 2014, 09:45

polly and jed wrote:glad i looked at your link, i thought they must be boots you buy for your dog  Blushing 

 Laughing  (So sorry but this had me rolling on the floor  Laughing )


Glad they changed your boots  Big Grin 
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Post by Kathy Tue Jan 07 2014, 13:05

My Brasher boots had a very good test in the pouring rain this morning - my feet were the only dry thing on me.
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Post by Kathy Sun Oct 05 2014, 12:14

My Brasher boots just did a week in lake district with no issues at all, very pleased with them. I also took my Meindl mountain boots but didn't get to wear them.
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