Ezydog customer service

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Sad Ezydog customer service

Post by Guest on Sat Dec 15 2012, 16:31

I had to send Lilys pink camo collar back to Ezydog as the clasp had a bit broken off, I've never had any bother with their stuff. However they found 7 toothmarks on the underside of the fastener, I hadn't noticed or I wouldn't have sent it in Blushing . Anyway as I'm a good customer I can have 50% off anything on the website until end of January! Well pleased Big Grin

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Sad Re: Ezydog customer service

Post by Mark on Sat Dec 15 2012, 16:41

good customer service is always a winner Smile
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Sad Re: Ezydog customer service

Post by Guest on Sat Dec 15 2012, 16:46

It really is! Bad customer service really pees me off angry

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Sad Re: Ezydog customer service

Post by Guest on Sat Dec 15 2012, 17:47

I love ezydog. I always get there stuff

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Sad Re: Ezydog customer service

Post by Kathy on Sun Dec 16 2012, 10:27

Thanks for letting us know, would you have said anything if you received poor service ?? Better to spread good news than bad, thank you Smile thumbs up
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Sad Re: Ezydog customer service

Post by Guest on Sun Dec 16 2012, 12:37

As stated always good to know what happens when you have a problem rather than just rely on good products, I am a big fan of Ezydog too Big Grin

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Sad Re: Ezydog customer service

Post by Guest on Sun Dec 16 2012, 13:22

Yeah I would have said if they were bad too. If you get good service you should always say cos sometimes you only hear the bad side of things. Think I might get the girls the khaki camo collars for a change Big Grin

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Sad Re: Ezydog customer service

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